7 New Quality Control Tools

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Private Class from

2000/day

(2 Days)

BENEFITS

  • Upon completion of this programmed, the participants will be able to
  • Understand the concept and relationship of the 7-QCT and 7-New QCT
  • Able to collect and use verbal data in a systematic way
  • Learn how to apply each of the 7 New QC Tools
  • Able to integrate the 7-QCT and 7-New QCT in Problem Solving and Quality Improvement Project activities

INTRODUCTION

The New Seven Quality Control Tools (7-New QC Tools) are the fundamental tools for planning strategist and analyzing verbal data commonly applied in Continuous Improvement activities which are usually applied in the PDCA (Plan-Do-Check-Act) approach to structured problem solving. The program covers all the New Seven Quality Tools application in the PDCA methodology for managing quality projects and day-to-day quality appraisal and prevention operations.


AUDIENCE

This program is intended for Kaizen Small Group Activity such as SGA, QCC or ICC Facilitators, Team Leaders and Members. It is appropriate for company wide and particularly for those involved in Kaizen or Continuous Improvement activities


METHODOLOGY

The program is highly interactive; participants will be guided through the various steps of the program and will be involved in extensive exercising and few numbers of examples and case studies. Communication medium can be in Malay or in English or Both. The program incorporates;

  • Lecture
  • Sample formats, examples and exercises.
  • Group discussion, individual and group presentation.
INTRODUCTION TO THE 7 NEW QC TOOLS
  • History Of The Seven QC Tools
  • Limitation Of Original 7-QC Tools
  • What And Why You Need The 7-New QC Tools

DATA COLLECTION STAGE
  • Affinity Diagram
    • What It Is, When To Use It And How To Use It Effectively
    • Steps In Developing Affinity Diagram (With Example)
    • Group Exercise
  • Relations Diagram
    • What It Is, When To Use It And How To Use It Effectively
    • Steps In Developing Relations Diagram (With Example)
    • Group Exercise

ANALYZING DATA & DRAWING CONCLUSIONS
  • Matrix Diagram
    • What It Is, When To Use It And How To Use It Effectively
    • Steps In Developing Matrix Diagram (With Example)
    • Group Exercise
  • Matrix Data Analysis (MDA) Chart
    • What It Is, When To Use It And How To Use It Effectively
    • Steps In Developing MDA Chart (With Example)
    • Group Exercise

ROOT CAUSE ANALYSIS AND COUNTERMEASURES DEVELOPMENT
  • Systematic Diagram
    • What It Is, When To Use It And How To Use It Effectively
    • Steps In Developing Systematic Diagram (With Example)
    • Group Exercise

MAKING RECOMMENDATIONS AND EXECUTION PLANNING
  • Process Decision Program Chart (PDPC)
    • What It Is, When To Use It And How To Use It Effectively
    • Steps In Developing PDPC (With Example)
    • Group Exercise
  • Arrow Diagram
    • What It Is, When To Use It And How To Use It Effectively
    • Steps In Developing Arrow Diagram (With Example)
    • Individual Exercise

APPLYING THE TOOLS IN PDCA PROBLEM SOLVING PROCESS
  • Problem Solving Process Through PDCA Cycle
  • Problem Solving Approach – Step-By-Step Methodology
  • Real Industrial Case Study


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