Business Communication

Chat to get a Free Quotation

  • Private Class Price is Per Day not Per Pax
  • Send 1 or 20 pax for the same price
  • HDRF Claimable(SBL)

Private Class from

4000/day

(2 Days)

BENEFITS

Upon completion of this program, participants will be able to:

  • Communicate with each other more openly, transparently, efficiently, and effectively
  • Maintain superb relationship and create a collaborative work environment
  • Demonstrate enthusiasm at work
  • Work cohesively with team members synergistically for the betterment of all

AUDIENCE

This program is suitable for Executives, Managers and Supervisors

Level for Executives and above.

METHODOLOGY

This stimulating program will maximizes the understanding and learning through Lectures, Slide Presentations & Workshops (exercises, case studies, presentation, discussion).

ATTITUDE
  • Impact Of Positive Attitude At Work
HANDLING DIFFICULT PEOPLE
  • Listening
  • Paraphrasing
  • Questions
  • Recap
COMMUNICATION
  • Listening
  • Words
  • Tone
  • Body Language
  • Eye Contact
  • Empathy
RESOLVING CONFLICTS
  • Positive And Negative Impacts Of Conflicts
  • Dealing With Conflict As An Inevitable Part Of All Work Situations.
  • Establish A Cooperative Atmosphere To Resolve Conflicts When They Arise
  • Help Individuals Involved In Conflicts Understand Each Other’s Point Of View.
  • Lead Them To Agree On The Facts And A Solution

Trainers