Determining Business Success Through Priority KPI Setting

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  • Private Class Price is Per Day not Per Pax
  • Send 1 or 20 pax for the same price
  • HDRF Claimable(SBL)

Private Class from

2000/day

(2 Days)

BENEFITS

Upon completion of this program, participants will be able to:

  • Understand the concept of the Performance Management System
  • Create and formulate a S.M.A.R.T KPI
  • Effectively carry out performance appraisal review sessions
  • Understand the concept of compensations and benefits
  • Review the performance appraisal process in the company

INTRODUCTION

This program will enable executives to identify the Key Performance Indicators and work competencies which will assist them to become peak performers. It will also help them to better understand the concepts of the performance management system and how they can play an effective role in contributing positively towards organizational growth and success


AUDIENCE

This program is designed for a Manager, Assistant Manager, Senior Manager, Director, Management Director, Manager of Human Resource, Accountant and a CEO


Level for Executives above


METHODOLOGY

Presentation of major learning points, illustration with real life examples, role plays, group / individual exercises, Q & A session and case studies

UNDERSTANDING KPI
  • What Is KPI?
  • Identify Key Result Areas
  • Techniques In Establishing A S.M.A.R.T KPI
UNDERSTANDING BALANCED SCORECARD
  • What Is Balanced Scorecard Perspective
  • Core Concepts In Performance Measurement
  • Strategy Maps To Craft Objectives And Performance Drivers Of Strategic Goals And Desired Outcomes
  • Derive Performance Measures Aligned To Your Strategy Map
COMPONENTS OF PMS
  • Performance Appraisal Process
  • PMS Component System As A Management Tool
STEPS IN DEVELOPING PERFORMANCE INDICATORS
  • Know Your Business Plan
  • Identify Your Key Result Areas
  • Accountabilities And Responsibilities
KPI OBJECTIVES AND STANDARDS
  • Guidelines In Setting KPI Objectives / Standard
  • Common Errors In Setting KPI Objectives / Standard
JOB COMPETENCIES
  • Competency Profiling
  • The 3 Competencies Of Profiling
  • Why Are Competencies Important
WORKSHOP ON KPI AND COMPETENCIES
  • Workshop Activity
  • Presentation And De-Brief
  • How KPI Links To Individual Reward

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