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ISO 9001:2015 AND ISO 14001:2015 QUALITY AND ENVIRONMENT MANAGEMENT SYSTEM ESSENTIALS TRAINING

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  • Private Class Price is Per Day not Per Pax
  • Send 1 or 20 pax for the same price
  • HDRF Claimable(SBL)

Private Class from

2000/day

(2 Days)

Benefits

Upon completion of this program, participants will be able to:

  • Appreciate the fundamental concepts that constitute the body of knowledge of the quality and environmental management
  • Clear off the various perceptions and misconceptions that have grown up around ISO 9000 and ISO 14001 and their associated infrastructure
  • Derive the quality and environmental performance objectives relevant to the organization and examine how top management might challenge each individual in proving the need for change

Audience

This course is intended for company personnel who are considering the development and implementation of a Quality/Environment Management System that meeting ISO 9001/14001 to achieve third party certification, and is particularly relevant to the ISO 9001/14001 steering group representative.

Methodology

This programme involves a wide range of learning approaches, including self - assessment, case studies, small group activities and discussions, interactive lectures, experimental learning group assignments and exercises and presentation and critique.

MODULE 1 – BACKGROUND TO CHANGES

- ISO 9001/14001 revisions since beginning

- Latest ISO 9001/14001 series

- Revison of quality principles

- Revised quality principles

- Timeline to revision release

- Ten clauses

- What’s new

- What prompted revision

- QMS/EMS restructure

- Some Key changes

- Proposed clauses

MODULE 2 – CONTEXT OF THE ORGANIZATION

- Understanding the organization and its context

- Understanding the needs and expectations of interested parties

- Determining the scope of the QMS/EMS

- QMS and its processes

- Environmental management system

- Upgrading Consideration

MODULE 3 – LEADERSHIP

- Leadership and commitment

- Customer focus

- Quality/Enviromental policy

- Organization roles, responsibilities and authorities

- Upgrading Consideration

MODULE 4 – PLANNING

- Actions to address risks and opportunities

- Examples of risks

- Identification of environmental aspects

- Determining significant environmental aspects and organizational risks and opportunities

- Effective risk management

- Examples of opportunities

- Actions to address risks and opportunities

- Action using SWOT

- Quality/environmental objectives and planning to achieve them

- Planning of changes

- Upgrading Consideration

MODULE 5 – SUPPORT

- Resources

- People

- Infrastructure

- Environment of the operation of process

- Monitoring and measuring resources

- Organizational knowledge

- Competence

- Awareness

- Communication

- Documented information

- Creating and updating

- Control of documented information

- Upgrading Consideration

MODULE 6 – OPERATION

- Operational planning and control

- Requirements for products and services

- Customer communication

- Determining requirements for product and services

- Review of requirements for product and services

- Design and development of products and services

- Design and development planning

- Design and development inputs

- Design and development controls

- Design and development outputs

- Design and development changes

- Control of externally provided processes, products and services

- Type and extent of control

- Information for external providers

- Production and service provision

- Control of production and service provision

- Identification and traceability

- Property belonging to customers or external providers

- Preservation

- Post delivery services

- Control of changes

- Release of products and services

- Control of nonconforming outputs

- Value chain planning and control

- Emergency preparedness and response

- Upgrading Consideration

MODULE 7 – PERFORMANCE EVALUATION

- Monitoring, measurement, analysis and evaluation

- Customer satisfaction

- Analysis and evaluation

- Evaluation of compliance

- Internal audit

- Management review

- Upgrading Consideration

MODULE 8 - IMPROVEMENT

- General

- Nonconformity and corrective action

- Continual improvement

- Upgrading Consideration

Trainers