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ISO 9001:2015 – Internal Auditing Techniques Training

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  • Private Class Price is Per Day not Per Pax
  • Send 1 or 20 pax for the same price
  • HDRF Claimable(SBL)

Private Class from

2000/day

(2 Days)

BENEFITS

  • This program meets the essential skills and techniques required by ISO 19011 for internal auditors. Participants will be able to perform the Internal Audit in their audit assignment based on the 4-Phase Internal Auditing Model. Here are the learning objectives for the two-day training program; in which participants will be able to:
  • Relate the applicable ISO 9001:2015 requirements to the organization QMS
  • Analyze the applicable ISO 9001:2015 and other requirements for the area to be audited
  • Prepare the audit checklist based on the process mapping and analysis
  • Carry out the auditing activities based on the process mapping and audit checklist
  • Apply the internal audit tools and techniques to carry out the internal audit
  • Evaluate the significance of positive and negative audit findings
  • Assist in preparing the company for QMS external audits

INTRODUCTION

Implementing the requirements of ISO 9001 can be a daunting task for many organizations. In an attempt to develop a system that will pass the registration audit, we are tempted to establish processes with the primary purpose of complying with the requirements of ISO 9001. In doing so, however, it is easy to lose sight of the original intent of the standard - to continually improve the effectiveness of the quality management system of our organization


This 2-day intensive training program is intended to help managers, management representatives, internal audit coordinators, and internal auditors implement a practical internal audit techniques that meet ISO 9001 and ISO 19011 standard while adding significant, measurable value to the organization's bottom-line. The tools, techniques and step-by-step guidelines provided in this training will make the internal audit process easier. Get the best information on ISO 9001 auditing techniques and methodologies!


AUDIENCE

This program is suitable for Management Representative, Management System Committee, Engineers, Technician, ERT, and Internal QMS/EMS Auditor


METHODOLOGY

This stimulating program will maximize understanding and learning through lectures, role-plays, indoor and outdoor group dynamics, discussions and assessments

INTRODUCTION
  • Introduction And Pre-Test
  • Purpose Of The Internal Audit
  • Objectives Of The Internal Audit
  • Benefits Of An Effective Internal Audit Process
  • Quality Management Principles
  • The Process Approach To Internal Audit
  • 4-Phase Internal Auditing Model
ISO 9001:2015 ESSENTIAL REQUIREMENTS UNDERSTANDING AND APPLICATIONS
  • Section 4 Context Of The Organization
  • Section 5 Leadership
  • Section 6 Planning
  • Section 7 Support
  • Section 8 Operation Performance
  • Section 9 Performance Evaluation
  • Section 10 Improvement
OBTAINING FOR A SUCCESSFUL INTERNAL AUDITS
  • Obtaining Management Support & Gaining Employees’ Support
  • Internal Auditors Selection And Evaluation
  • Maintaining The Internal Audit Team
  • Portraying The Attributes Of An Auditor
  • Case Study
AUDIT PREPARATION PHASE
  • Defining The Audit Scope
  • Requirements Review
  • Process Model Preparation
  • Preparing An Effective Audit Checklist
  • The Three Levels Of Questionnaires
  • Generic And Specific Questionnaires
  • Conducting A Pre-Audit Meeting
  • Case Study
PERFORMING THE AUDIT PHASE (PRACTICAL)
  • The Opening Meeting
  • Interviewing Techniques
  • Communication Skills
  • Effective Use Of Audit Checklist
  • Data Sampling Techniques
  • Handling Difficult Auditees Techniques
  • Mock Audit Role-Play
REPORTING THE AUDIT PHASE
  • Identifying Types Of Findings
  • Writing Effective Nonconformance Report
  • Audit Report Preparation
  • Conducting Closing Meeting
  • Assignment Presentation
FOLLOW-UP PHASE
  • Understanding The Nonconformity Findings Statements
  • Analysis On The Nonconformity By Using Why-Why Analysis
  • Verification Of Action Taken
  • Closing The Nonconformity Report
WRAP-UP
  • Q&A Session
  • Wrap-Up & Recommendation For Improvement
  • Program Evaluation

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