Improving English Communication & Presentation Skills

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Private Class from

2400/day

(3 Days)

BENEFITS

Upon completion of this program, participants will be able to:

  • Speak English with accuracy
  • Project your voice to your advantage
  • Review the mechanics of the language
  • Make telephone calls the right way
  • Know how to overcome beling “paralyzed” by fear
  • Know the pros and cons of visual aids
  • Know the styles of communicating
  • Know how to captivate your audience

AUDIENCE

Clerks, Officers, Administrators, Executives, Managers, and Supervisors, Team / Line Leaders and all associates that wish to maximize their communication and presentation skills. This easy-to-follow program will benefit you through the hands-on activities that blend lectures, discussions, examples, language games and peer critiques.

METHODOLOGY

This stimulating program will maximizes the understanding and learning through lecture, discussion, case studies and practical activities.

SPEAKING ENGLISH WITH ACCURACY
  • Recognizing The Significance Of The Language
  • Build And Hang On To Your Confidence
  • The ‘Must-Avoid’ Pitfalls In Communication
PROJECTING VOICE TO YOUR ADVANTAGE
REVIEWING THE MECHANICS OF LANGUAGE
  • Recognize The Principles Of Subject And Verb Agreement
  • Avoid Confusion On When To Use ‘S’ In Singular And Plural Form
  • Distinguish The Use Of Various Verb Tenses
  • Learn How And When To Use Comparative Adjectives And Adverbs
ENGLISH CONVERSATION AT THE WORKPLACE
  • What To Say In Conversation Starters
  • How To Maintain A Great Conversation
  • How To End A Conversation Tactfully
  • Asking And Giving Direction To Destinations
  • Describing Products And Services
  • Giving And Receiving Compliments
  • Handing And Handling Complaints
‘BODY FUNCTIONS’-TALK WITHOUT OFFENDING LISTENER
  • Talking About Vomiting
  • Talking About Visiting The Toilet
  • Talking About Urinating
  • Talking About Bowel Movements
TELEPHONE THE RIGHT WAY
  • Receiving And Making Calls Professionally
  • How To Sound Confident On The Phone
  • How To Handle An Angry Person On The Line
HOW TO OVERCOME BEING ‘PARALYZED’ BY FEAR
  • Don’t Deny This ‘Nervous’ Feeling. Everyone Gets Nervous When They Present, Even The Pros. Let Us Find Out How We Can Use This ‘Nervous Energy’ To Generate Positivity
PROS AND CONS OF VISUAL AIDS
  • Yes, Visual Presentations Are Wonderful. However Be Aware That There Are A Number Of Traps That We Sometimes Fall Into
SEATING ARRANGEMENTS THAT SUIT ALL
  • This Physical Aspect Is Critical In Any Successful Presentation. Find Out The Suitable Set-Up For Our Session
STYLES OF COMMUNICATING
  • It Is Also Vital For A Speaker Be Alert Of ‘Who’ Are The Audience. Different Crowd Requires Different Styles Of Communicating With Them
BODY LANGUAGE; THE ‘LANGUAGE’ THAT ALSO ‘SPEAKS’
  • We Can Make Audience Mesmerized By Our Speech Through The Right Body Language. Practice Some Techniques And Make The Right Impression That We Want
RECOGNIZE WHEN A ‘GOOD’ SPEECH GOES ‘BAD’
  • Identify Some Glitches During Presentation And Tips On Getting It Back On Track
CAPTIVATE YOUR AUDIENCE
  • We Will Share Some Ideas On How To Grab The ‘Right’ Attention From Audience. This Is Essential So That Our Talk Is Worth-Listening
THE ‘GRAND FINALE’
  • Tie Up All Info In A ‘Neat Little Package’ That Audience Will Always Remember And React
CARING FOR YOUR VOICE
  • Here Are Some Tips On Warming Up, Saving, And Maintaining Our Voice

Trainers