Improving English Communication & Presentation Skills

Chat to get a Free Quotation

  • Private Class Price is Per Day not Per Pax
  • Send 1 or 20 pax for the same price
  • HDRF Claimable(SBL)

Private Class from

2400/day

(2 Days)

BENEFITS

Upon completion of this program, participants will be able to:

  • Speak English with accuracy
  • Project your voice to your advantage
  • Review the mechanics of the language
  • Make telephone calls the right way
  • Know how to overcome being “paralyzed" by fear
  • Know the pros and cons of visual aids
  • Know the styles of communicating
  • Know how to captivate your audience

AUDIENCE

This program is suitable for Clerks, Officers, Administrators, Executives, Managers, Supervisors, Team / Line Leaders and all associates that wish to maximize their communication and presentation skills. This easy-to-follow program will benefit you through the hands-on activities that blend lectures, discussions, examples, language games and peer critiques.


METHODOLOGY

This stimulating program will maximize understanding and learning through lecture, discussion, case studies and practical activities.

SPEAKING ENGLISH EFFECTIVELY & GREAT INTRODUCTIONS
  • Recognizing The Significance Of The Language
  • Build And Hang On To Your Confidence
  • The ‘Must-Avoid’ Pitfalls In Communication
  • Introduce With A Lasting Impression
PROJECTING VOICE TO YOUR ADVANTAGE
  • The Psychology Aspects
  • Volume, Pace And Intonation That Matters
  • Common Difficult Sound (TH, V, PH/F, L, R, H, W)
  • Long Sounds Vs Short Sounds
  • Striking The Right Tone In Your Communication
ENGLISH CONVERSATION AT THE WORKPLACE
  • What To Say In Conversation Starters
  • How To Maintain A Great Conversation
  • How To End A Conversation Tactfully
  • Asking And Giving Direction To Destinations
  • Describing Products And Services
  • Giving And Receiving Compliments
  • Handing And Handling Complaints
TELEPHONE THE RIGHT WAY
  • Receiving And Making Calls Professionally
  • How To Sound Confident On The Phone
  • How To Handle An Angry Person On The Line
HOW TO OVERCOME BEING ‘PARALYZED’ BY FEAR
  • Don’t Deny This ‘Nervous’ Feeling. Everyone Gets Nervous When They Present, Even The Pros. Let Us Find Out How We Can Use This ‘Nervous Energy’ To Generate Positivity
PROS AND CONS OF VISUAL AIDS
  • Yes, Visual Presentations Are Wonderful. However, Be Aware That There Are A Number Of Traps That We Sometimes Fall Into
STYLES OF COMMUNICATING
  • It Is Also Vital For A Speaker To Be Alert Of ‘Who’ Are The Audience. Different Crowd Requires Different Styles Of Communicating With Them
BODY LANGUAGE; THE ‘LANGUAGE’ THAT ALSO ‘SPEAKS’
  • We Can Make Audience Mesmerized By Our Speech Through The Right Body Language. Practice Some Techniques And Make The Right Impression That We Want
RECOGNIZE WHEN A ‘GOOD’ SPEECH GOES ‘BAD’
  • Identify Some Glitches During Presentation And Tips On Getting It Back On Track
CAPTIVATE YOUR AUDIENCE
  • We Will Share Some Ideas On How To Grab The ‘Right’ Attention From Audience. This Is Essential So That Our Talk Is Worth-Listening
THE ‘GRAND FINALE’
  • Tie Up All Info In A ‘Neat Little Package’ That Audience Will Always Remember And React
CARING FOR YOUR VOICE
  • Here Are Some Tips On Warming Up, Saving, And Maintaining Our Voice

Trainers