Level 1: NLP Professional Selling Skills Training

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Private Class from

2700/day

(2 Days)

BENEFITS

Upon completion of this programmed, the participants will be able to:

  • Understand and apply effective selling process
  • Master the art of presenting financial products to customers effectively
  • Apply trust building skills to develop long term relationship with customers
  • Develop effective methods to discover customer's needs
  • Implement practical closing skills
  • Manage time and priorities business activities
  • Communicate effectively with customers
  • Set goals and business objective excellently
  • Master effective time management skills

INTRODUCTION

This Level 1 basic sales program is specially designed to train and equip the retail sales team with effective selling skills .

Great emphasis will be given to creative and highly effective selling process , excellent customer service skills , practical time management techniques and communication competencies for bank's financial executives .

AUDIENCE

This program is designed for New Sales Team (1years)


METHODOLOGY

This stimulating program will maximizes the understanding and learning through lecture, role-play, case studies and NLP experience learning

THE PROFESSIONAL SELLING PROCESS
  • Understand The Changing World Of Selling
  • The Characteristics And Traits Associated With Highly Successful Sales Personnel
  • Mastering The Effective Selling Process
  • The Sales Activities Of An Excellent Sales Person

CUSTOMER RELATIONSHIP BUILDING SKILLS – KNOW YOUR CUSTOMERS
  • Understand The Foundation Of Trust Building
  • Master The Trust Building Process
  • Identify Knowledge , Skills , Attitudes And Habits ( KASH )


SKILLS IN DISCOVERING CUSTOMERS’ NEEDS - THE NEEDS’ SATISFACTION SYSTEM
  • The Gentle Art Of Questioning
  • The Effective Listening Techniques
  • The Use Of Skills In Summarizing Customers’ Needs


EFFECTIVE PRESENTATION SKILLS - PRESENT ACCORDING TO CUSTOMER’S FINANCIAL NEEDS
  • Preparing An Effective Presentation
  • Reasons Why Customers Buy
  • Identify Features And Benefits Of Your Products
  • Master The Practical Skills Of A Step-By-Step Presentation


CONFIRMING THE SALES - THE ART OF CLOSING
  • How To Find Out When Customers Are Ready To Buy
  • How To Reduce Tension And Stress During Closing
  • How To Convert Objections Into Rapport :

MANAGE DIFFICULT CUSTOMERS AND HANDLING OBJECTIONS
  • Understand The Various Types Of Objections
  • Apply The L.A.C.P.A Skills
  • Identify And Break Down The Wall Of Non-Commitment

TIME MANAGEMENT SKILLS
  • How To Plan Your Selling Activities
  • Identify Your Time Waster
  • How To Maximize Your Productive Selling Time


Trainers