Managing Discipline And Misconduct For Supervisor And Executive

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  • Private Class Price is Per Day not Per Pax
  • Send 1 or 20 pax for the same price
  • HDRF Claimable(SBL)

Private Class from

2000/day

(2 Days)

BENEFITS

Upon completion of this program, participants will be able to:

  • Know in-depth knowledge and understanding of the Domestic Inquiry process
  • Understand the purpose of holding an inquiry, the proper procedures to be followed pursuant to the guidelines issued and the course of action which follows

AUDIENCE

This program is designed for Supervisor and Executive

METHODOLOGY

This stimulating program will maximize understanding and learning through lecture, discussion, case studies and practical activities.

INTRODUCTION
  • Discipline And Misconduct
    • The Needs Of Discipline In The Organization
    • Employee – Employer / Trade Union Relations
    • Solving Problems Together
    • Understanding System, Policy, Rules And Discipline
  • Purpose
    • Forming Positive Attitude
    • Achieving High Performance
    • Obeying The System, Policy, Rules And Laws
  • Discipline Procedure
  • Disciplinary Actions Guideline
  • Natural Justice
  • Misconduct
    • Definition
    • Type Of Misconducts
    • Industrial Court Cases For Misconducts
    • Forgiveness
  • The Meaning Of Domestic Inquiry
  • Principles Of Natural Justice
  • Domestic Inquiry Process
FUNCTIONS AND RESPONSIBILITY OF SUPERVISOR AND MANAGEMENT HANDLING DISCIPLINE AND MISCONDUCT
  • Introduction
  • Complaints
  • Rights And Responsibilities
    • Contract Of Service
    • Rights Of An Employer
    • Employer Responsibilities
    • Rights Of Employee
    • Employee Responsibilities
  • Conflict Of Priority Between Employers And Employees
  • The Way Of Handling Complaints
FUNCTIONS AND RESPONSIBILITIES
  • Supervisor As The Middleman
  • Rules Of Settling Complaints – Mutual Agreement
  • Ways Of Settling Personal Problems
  • Rules Of Disciplinary Actions
  • Relations And Negotiation
HANDLING ABSENTEEISM AND PROBLEMATIC WORKERS
  • Leaves
    • Leave Entitlement
    • Granting Leave
    • Prove Of Leave Approval
  • Absent Without Leave
  • Absenteeism And Lateness
HANDLING ABSENTEEISM
  • Step 1 – If The Problem Is Serious
  • Step 2 – If The Problem Continues
  • Reaction
ALTERNATIVE ACTION
  • Step 1 : Receiving Complaint
  • Step 2 : Calls The Worker For Discussion
  • Step 3 : Explanation From Employee
  • Step 4 : Discussion
    • What Would You Do If He Admits Of His Poor Performance?
    • If He Denied Of The Accusation.
    • Counseling Guideline
  • Step 5 : Further Actions
  • Step 6 : What Would You Do If There Is An Improvement Or No Improvement At All.
“CONDONATION”
LIST OF INDUSTRIAL COURT CASES (STEPS AND ACTIONS THAT SHOULD BE TAKEN)

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