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Managing Discipline And Misconduct

Chat to get a Free Quotation

  • Private Class Price is Per Day not Per Pax
  • Send 1 or 20 pax for the same price
  • HDRF Claimable(SBL)

Private Class from

1600/day

(2 Days)

BENEFITS

Upon completion of this program, participants will be able to:

  • Understand the different between minor and major misconduct
  • Know how to act on misconduct happened in the workplace
  • Understand the responsibilities of employers and employees according to the laws
  • Know how to implement in practical approach the company's discipline procedure
  • Know the consequences of the misconduct according to the law and the organization

AUDIENCE

General Manager, Manager, Head of Department / Division, Human Resources Manager or any personnel who has human resource functional responsibility and Supervisor

Level for Head Of Department and above

METHODOLOGY

This program is essentially participative. There will be group interaction and lectures.

INTRODUCTION
  • Discipline And Misconduct
    • The Needs Of Discipline In The Organization
    • Employee – Employer / Trade Union Relations
    • Solving Problems Together
    • Understanding System, Policy, Rules And Discipline
  • Purpose
    • Forming Positive Attitude
    • Achieving High Performance
    • Obeying The System, Policy, Rules And Laws
  • Discipline Procedure
  • Guidelines To Disciplinary Actions
  • Natural Justice
  • Misconduct
    • Definition
    • Type Of Misconducts
    • Industrial Court Cases For Misconducts
    • Forgiveness
  • The Meaning Of Domestic Inquiry
  • Principles Of Natural Justice
  • Domestic Inquiry Process
FUNCTIONS AND RESPONSIBILITY OF SUPERVISOR AND MANAGEMENT HANDLING DISCIPLINE AND MISCONDUCT
  • Introduction
  • Complaints
  • Rights And Responsibilities
    • Contract Of Service
    • Rights Of An Employer
    • Employer Responsibilities
    • Rights Of Employee
    • Employee Responsibilities
  • Conflict Of Priority Between Employers And Employees
  • The Way Of Handling Complaints
FUNCTIONS AND RESPONSIBILITIES
  • Supervisor As The Middleman
  • Rules Of Settling Complaints – Mutual Agreement
  • Ways Of Settling Personal Problem
  • Rules Of Disciplinary Actions
  • Relations And Negotiation
HANDLING ABSENTEEISM AND PROBLEMATIC WORKERS
  • Leaves
    • Leave Entitlement
    • Granting Leave
    • Prove Of Leave Approval
  • Absent Without Leave
  • Absenteeism And Lateness
HANDLING ABSENTEEISM
  • Step 1 – If The Problem Is Serious
  • Step 2 – If The Problem Continues
  • Reaction
ALTERNATIVE ACTION
  • Step 1 : Receiving Complaint
  • Step 2 : Calls The Worker For Discussion
  • Step 3 : Explanation From Employee
  • Step 4 : Discussion
    • What Would You Do If He Admits Of His Poor Performance?
    • If He Denied Of The Accusation.
    • Counseling Guideline
  • Step 5 : Further Actions
  • Step 6 : What Would You Do If There Is An Improvement Or No Improvement At All
“CONDONATION”
  • Step 1 : Receiving Complaint
  • Step 2 : Calls The Worker For Discussion
  • Step 3 : Explanation From Employee
LIST OF INDUSTRIAL COURT CASES (STEPS AND ACTIONS THAT SHOULD BE TAKEN)

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