Managing Top Performance Through Key Result Area And Key Performance Indicator

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  • Private Class Price is Per Day not Per Pax
  • Send 1 or 20 pax for the same price
  • HDRF Claimable(SBL)

Private Class from

3400/day

(2 Days)

BENEFITS

Upon completion of this program, participants will be able to:

  • Know and apply the concepts of managing performance through KRA and KPI
  • Understand the principles of linking strategy to performance
  • Understand and apply the principles of performance planning, objective setting, measurement and action planning through initiatives
  • Learn some basic principles of a Balanced Scorecard

AUDIENCE

All Senior Managers and Heads of Departments who lead teams and have subordinates reporting to them.


METHODOLOGY

This program will be delivered using a mixture of lectures, case studies, role-plays, practical exercises and activities.

AN INSIGHT TO PERFORMANCE MANAGEMENT
  • What Is Performance Management?
  • Different Types Of Performance Appraisal System
  • Typical Components Of A Performance Management Process
  • Why Does Traditional Performance Management Often Falter?
  • A New Perspective In Performance Management
MISSION, ROLES AND KEY RESULT (EFFECTIVENESS) AREAS
  • What Is The Mission All About?
  • Role Outputs And Relationship
  • Key Result Areas (Effectiveness Areas)
  • Managerial Effectiveness
  • Apparent Effectiveness
  • Personal Effectiveness
  • Inputs Vs. Key Result Areas
  • Common KRAS – Subordinate, Innovative, Project, Development, Systems And Co-Workers
STRATEGY
  • Strategy And The Performance Management System
  • Do We Need A Strategy?
  • An Approach To Strategy Development
  • Mapping Strategy
KEY PERFORMANCE INDICATORS (KPIS)
  • What Is KPI?
  • Strategy, Objectives And Measurements
  • Performance Objectives
  • The Planning Process
  • Development Of Objectives Linked To The Strategy
  • Performance Measures And Its Types
  • Performance Targets And Its Types
  • Initiative To Support Your Strategy
WHAT’S NEXT
  • An Insight Into The Balanced Scorecard, A Performance Management System
  • Why Balanced Scorecard?

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