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Managing Workplace Diversity

Chat to get a Free Quotation

  • Private Class Price is Per Day not Per Pax
  • Send 1 or 20 pax for the same price
  • HDRF Claimable(SBL)

Private Class from

2700/day

(2 Days)

Benefit

· Understand the influence of culture (including own) on individuals working in teams

· Identify when conflict has a cultural component

· Identify practical management strategies to address cross-cultural misunderstanding

· Enhance skills in managing individuals from different cultures

· Understand the generation differences

· Recognize stereotypes

· Explain appropriate word choice

Audience

This course is designed for adult learners with some management experience, team leaders or supervisors. It is useful, especially to those who travel overseas for business transactions.

Methodology

This course uses:

· videos

· case studies

· role plays

· group discussion

- so that can easily apply the techniques to your current work environment

MODULE 1: DEFINING DIVERSITY AND HOW DIVERSITY AFFECTS US

· Affirmative actions

· Bias

· Stereotypes

· Equal employment opportunities

· Self- awareness inventory to identify possible areas of improvements

MODULE 2: CORNERSTONES OF DIVERSITY

· Four corner of diversity development

· Knowledge

· Acceptance

· Understanding

· Behaviours

· Encourage diversity in the workplace and how to deal with allegations of discrimination

MODULE 3: DISCOVERING HOW GAP DEVELOPS

· Definition and where it comes from

· Similarities and differences among themselves

MODULE 4: TALKING ABOUT GENERATIONS: TRADITIONALISTS, BOOMERS, XERS AND MILLENNIALS

· Common definition

· Backgrounds, characters and behaviours

· How to make connections

MODULE 5: GENERATIONAL LEADERSHIP

· Leadership styles

· Giving feedbacks

· Effective communication with each generation

MODULE 6: NORMS + VALUES + BELIEFS= CULTURE

· Definition of culture

· What, where and level of culture

· Cross-cultural communication

MODULE 7: CROSS- CULTURAL BODY LANGUAGE EXPLAINED

· Variations in body language from different culture

· Elements and how dissimilar cultures approach us

Trainers