Problem Solving Using Seven QC Tools

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  • Private Class Price is Per Day not Per Pax
  • Send 1 or 20 pax for the same price
  • HDRF Claimable(SBL)

Private Class from

2000/day

(2 Days)

BENEFITS

Upon completion of this program, participants will be able to:

  • Understand the fundamental principles of problem-solving
  • Understand how to apply the 7 QC tools in the workplace
  • Comment critically on corrective actions raised as a result of applying the tools
  • Take ownership of applying 7 QC Tools as a corrective and preventive measure to avoid mistakes and improve product / service quality
  • Interpret and measure the effectiveness of implemented solutions
  • Show participants how to apply the Continual Improvement methods to real world problems to improve quality at the work place and how to apply these tools in the QCC activities.
  • Appreciate the need for systematic thinking in Problem Solving & Decision Making situations
  • Apprehend and Solve Critical problems
  • Make sound decisions when the choice among alternatives is unclear
  • Anticipate potential problems and opportunities
  • Manage complex issues

INTRODUCTION

In today's complex and fast moving business environment, organizations that can systematically take creative approaches towards building a more productive and profitable future, rather than repeating yesterday's tired and routine solution, have a vital competitive edge. Research indicates that excellent organizations have succeeded in using the Seven QC Tools in Systematic Problem Solving and Decision -Making Technique.


AUDIENCE

This program is suitable for managers, quality executives/officers and staff who want to take ownership of problems.


METHODOLOGY

This program involves a wide range of learning approaches, including self - assessment, case studies, small group activities and discussions, interactive lectures, experimental learning group assignments and exercises and presentation and critique.

INTRODUCTION
  • What Is 7QC Tools
  • What Are The Tools?
  • Quality Control Circles
  • Training Objective
  • What Are Problems?
  • How To Solve Problems
  • Systematic Approach: PDCA Cycle
DATA COLLECTION
  • Effective 7qc Tools Techniques For Data Collection
  • Check Sheet
  • Check Sheet Workshop
  • Graph
  • Graph Workshop
  • Histogram
  • Histogram Workshop
IDENTIFY PROBLEMS
  • Pareto Diagram
  • Pareto Diagram Workshop
  • Set Target
  • Set Strategy
  • Data Collection And Problem Identification Workshop
IDENTIFICATION AND ANALYSIS OF ROOT CAUSES
  • Flowchart Analysis
  • Flowchart Analysis Workshop
  • C&E Diagram
  • C&E Diagram Workshop
  • Scatter Diagram
  • Scatter Diagram Workshop
PLANNING THE IMPROVEMENT
  • Generating Ideas
  • Reporting Ideas
IMPLEMENTING IMPROVEMENT
  • Carrying Out Ideas
  • Measure Results
  • Improvement And Results Workshop
  • Review Effectiveness
  • Presentation

Trainers