Skillful Negotiating

Chat to get a Free Quotation

  • Private Class Price is Per Day not Per Pax
  • Send 1 or 20 pax for the same price
  • HDRF Claimable(SBL)

Private Class from

2400/day

(2 Days)

BENEFITS

Upon completion of this program, the participants will be able to:

  • Understand the various aspects of differences involved in a negotiation process.
  • Apply the critical principles and methodologies in effective negotiation
  • Enhance their effectiveness in the process towards a win-win outcome

AUDIENCE

This program is specially designed for Sales and Marketing personnel who need to negotiate terms and conditions during Sales and Purchase. It would also be beneficial for the managers and executives who are involved in business development and leasing with organizations other than their own


METHODOLOGY

This program will be presented via interactive lecture, practical hands-on activities, role-play and group & individual presentation

BEING PREPARED
  • Prepare
  • Listen Well
  • Find Out The Resources That You Use To Prepare For A Negotiation
  • Know All Aspects Of The Negotiation You Are Supposed To Encounter
  • Do Not Stop Asking Questions Even In The Midst Of A Negotiation
  • Do Not Hide Your In Expertise
  • Make A Deal Only When Ready
  • Stay Informed
  • Researching Your Opponent
  • The Counterpart
  • Write A Checklist Before You Start Negotiating
DRAWING LINES AND SETTING LIMITS
  • Setting Limits In Four Easy Steps
    • Know That You Have Other Choices
    • Know What The Other Choices Are
    • Know Your “Or Else”
    • Know How To Enforce Your Limits
  • Re-Examining Your Limits
  • Setting A Good Goal
  • Goals Must Be:
    • Related To The Specific Negotiation
    • Few Rather Than Many
    • Specific Rather Than General
    • Challenging Yet Attainable
    • Weighted In Terms Of Importance
    • Determine Your Opening Offer
MAINTAINING EMOTIONAL DISTANCE
  • Pushing The Magic Pause Button - Putting The Negotiations On Hold For A Moment, Or An Hour While You Sort Things Out
  • Handling Hot Button Issues
DO YOU HEAR WHAT I HEAR
  • 2 Active Listening Tools
    • Restating
    • Paraphrasing
  • Barriers To Being A Good Listener
  • Tips For Becoming A Good Listener
  • Asking Questions
TELLING IT LIKE IT IS
  • Control Through Clarity
  • Tips For Being Clear
  • Barriers To Clarity
  • The High Cost Of Not Being Clear
  • Phrases You Should Never Use During A Negotiation
CLOSING THE DEAL
  • Win-Win Negotiating
  • Myths Surrounding Win-Win Negotiating
  • Personality Types That Block Closing
  • Tactics That Torment
  • The Ultimate Glitch – Someone Walks Away
  • Recognizing When To Close
TEN PERSONALITY TRAITS OF TOP NEGOTIATORS
  • Empathy
  • Respect
  • Personal Integrity
  • Fairness
  • Patience
  • Responsibility
  • Flexibility
  • Sense Of Humor
  • Self – Discipline
  • Stamina

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