Supervisory Skills Towards Productivity And Quality

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  • Private Class Price is Per Day not Per Pax
  • Send 1 or 20 pax for the same price
  • HDRF Claimable(SBL)

Private Class from

1600/day

(2 Days)

BENEFITS

Upon completion of this programme, the participants will be able to:

  • To develop and update the knowledge and skills required in the supervision of work activities of team
  • To increase your awareness of the responsibilities of a supervisor when overseeing the people in your team
  • To help develop more effective people skills in handling your subordinates
  • To instill the participants with the right mental attitudes, values and behavioral patterns of effective supervisors
  • To enhance and update their knowledge and skills of supervisors
  • To understand and apply their job functions effectively
  • To strengthen their working relationships with their workers and the management through the application of effective inter-personal skills
  • To enhance their personal development, motivation and growth to be better supervisors

AUDIENCE

This program is designed for Engineer, Executive, Supervisor, Assistant Supervisor, Technician, Line Leader, Senior Operator and people who are in the supervisory positions & working with one or more persons in a team. It also applies to those who have the potential of being promoted to the supervisory roles. Level: Supervisor and above

METHODOLOGY

The participants will receive maximum benefits & team-discussions. Role-playing sessions will be used to facilitate learning, enhance understanding and to recap important ideas, concepts & principles of modern supervision

PERSONAL DEVELOPMENT
  • Supervisor
    • Introduction
    • What Is A Supervisor?
    • Learning The Supervisor’s Role
DEVELOPING POSITIVE WORK ATTITUDE
  • Start With The “Positive Note” And Proactive
  • How Attitude Can Influence Work Performance
  • Identify Hidden Positive Enforcement
  • Replacing Negative Thought With Positive Thoughts
  • Having Positive Attitude Towards Own Self Shaping Good Values
  • The Magic Word Of ATTITUDE
RIGHT ATTITUDE TOWARDS ORGANIZATION FOR BETTER FUTURE
  • Positive Thinking In The Organization And Your Future
  • Understanding The Responsibility And Accountability
  • Build Self Awareness And Reprogrammed Your Mind For Greater Success
  • Dismissing Inherited “Bad Values”
  • The Magic Word Of ATTITUDE
  • Organization Expectation From You And (Activity: Brainstorming - Vice Versa)
WORK PERFORMANCE AND SUPERVISORY SKILLS
  • Relationship Between Worker And Supervisor
  • Roles And Responsibilities Of A Supervisor
  • Motivating Yourself To Become An Effective Supervisor
  • The Successful Of Supervisor
  • Supervisory Balance
    • Technical Skills
    • Administrative Skills
    • Human Relation Skills
  • Steps To Successful Supervisory Skills
COMMUNICATION
  • Listening And Speaking
  • Social Skills
  • Creating Understanding
  • Group Communication
  • Communication in Supervisory
TIME MANAGEMENT
  • Problem In Time Management
  • Analysis The Main And Important About Time Management
  • Matrix Time Management
  • Activities – Matrix Time Management
PROBLEM SOLVING AND DECISION MAKING
  • Identifying The Problem
  • Making Decision
    • What Are Priorities?
    • Setting Clear Goals
    • Testing The Option
DELEGATION, COUNSELING AND STAFF MOTIVATION
  • Reasons To Delegate
  • Planning And Controlling Delegation
  • Why Motivation Are Important
  • How To Solve The Problem
COACHING STRATEGIES AND TACTICS
  • Five Coaching / Counseling Situations
    • Mentoring : "Personalized Long Term Coaching From Experience Base"
    • Normal On Job Skills / Knowledge Development Coaching
    • Job Handover Coaching
    • Team Coaching
    • Counseling: "Coaching With Heart"

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