Customer Service

from RM1500

OHSA

from RM1500

Supply Chain Mgmt

from RM1400

Warehouse & Logistics

from RM1500

Fraud & Risk Mgmt

from RM1500

Account Principles & Practices

from RM1500

Supply and Supplier Management

Chat to get a Free Quotation

  • Private Class Price is Per Day not Per Pax
  • Send 1 or 20 pax for the same price
  • HDRF Claimable(SBL)

Private Class from

1600/day

(2 Days)

BENEFITS

Upon completion of this program, participants will be able to:

  • Familiarizing the types of supplier domain's features and behavior
  • Understanding the importance of supplier's attributes contributions
  • Defining the supply base and supplier's development enablers
  • Learning the ethical and professional procurement standards

AUDIENCE

This program is suitable for all executives and managers involving Sourcing and Supply, Procurement and Purchasing, Finance and Costing.

Level for Executives and above


METHODOLOGY

An interactive lectures and assignments workshop with practical approach and case studies appreciation


THE STRATEGIC IMPORTANCE OF A FIRM’S SUPPLIER DEVELOPMENT
  • The Strategic Choice Elements of Price, Volume and Nature Of Procured Items. Segmenting Of Low Value Added and Non-Strategic Commodities.
  • The Performance Gaps Demonstrated Through Cost Control, Quality Sustainability And Customer Responsiveness
DEVELOPING THE SUPPLIER’S SUPPLY MANAGEMENT SYSTEM
  • The Factors of Commitment, Communication, Measurement and Trust under the Collaboration Steps. The Factors of Performance, Agreement, Improvement and Planning Under the Generic Steps Approach.
  • The Appointment of Project Champion, Development Team and Process Owners In The Stages Of The Management System
THE COMMONLY USED SUPPLIER DEVELOPMENT ENABLERS
  • Featuring The Project Charter Leading The Business Case, Situation And Goals, Mission And Vision, Project Scope, Schedule Chart And Assignment
  • Analyzing the Plan-Do-Check-Act-Cycle (PDCA) For Continuous Improvement. The Supplier-Selection-Matrix (SSM) For Evaluating and Assessing Exercise. The Specific-Measurable-Achievable-Realistic-Timely (SMART) In the Goal Setting Roadmap
THE CONCEPT OF VALUE ENGINEERING AND VALUE ANALYSIS
  • The VE and VA Techniques Deployed In the Design of Operational Systems, Development of Projects and Procurement of Services.
  • The Organizational Approaches Of VE And VA Illustrated By The Specified Staff Approach, Cross Functional Approach And Staff Training Approach
MANAGING SUPPLIER-BUYER RELATIONSHIP IN THE SUPPLY SYSTEM
  • The Hypotheses Factors In The Supplier-Buyer Relationship Leading To The Signs Of A Problem And The Responses Needed To Address The Issue.
  • The Power and Trust Contrasting Characteristics Illustration Defining the Power Game and Trust Game Paradigm.
  • Profiling Key Factors In Supplier And Business Relationships Under The Mix Of Competition And Collaboration Stages

ETHICAL PRINCIPLES AND STANDARDS OF PROCUREMENT AND SUPPLY
  • Defining the Ethical Perceptions, Responsibilities to the Employer, Conflict Of Interest, Gratuities, Confidential Information, and Treatment of Suppliers. Reciprocity and Personal Purchases.
  • Important Areas Requiring Amplifications to Avoid Sharp Practices. Avoidance of Evasion and Indirect Misrepresentation. Unscrupulous Practices Focusing On Short Term Gains and Ignoring Long Term Implications.
  • Management Responsibilities of Written Standards, Ethics Training and Education, Departmental Environment and Dealing with Gray Areas

Trainers