Customer Service

from RM1500

OHSA

from RM1500

Supply Chain Mgmt

from RM1400

Warehouse & Logistics

from RM1500

Fraud & Risk Mgmt

from RM1500

Account Principles & Practices

from RM1500

Training Needs Analysis (TNA)

Chat to get a Free Quotation

  • Private Class Price is Per Day not Per Pax
  • Send 1 or 20 pax for the same price
  • HDRF Claimable(SBL)

Private Class from

2000/day

(2 Days)

BENEFITS

Upon completion of this program, participants will be able to:

Use a structured process to assess training needs

Receive a set of training needs analysis tools that can be adapted to their needs

Take advantage of post-workshop coaching to help them with their first training needs analysis

INTRODUCTION

Analysis of the performance gap indicates a need for training interventions. Great, but where do you start? Who needs what training? When and how? This workshop answers these essential questions in a highly interactive and hands-on environment

AUDIENCE

Training professionals, HR professionals, managers, coordinators, administrators, and corporate executives responsible for identifying, planning and scheduling department and corporate-wide training.

Training and HR professionals making decisions on training interventions, including whether to buy or build.

Individuals responsible for budgeting, forecasting or justifying training costs to develop, buy or implement training.

METHODOLOGY

This is a highly interactive training program, whereby participants are to gain the learning points through experiential activities

WHEN TO CONDUCT A TRAINING NEEDS ANALYSIS
  • Benchmark Your Training Department
  • Evaluate Existing Training
  • Assess The Impact Of Current Business Needs On Human Performance
  • Respond To A Client Request
DATA COLLECTION
  • Determine What Data Is Required
  • Decide How To Collect The Data - Survey, Interview, Focus Group, Data Mining
  • Develop The Best Survey
  • Ensure The Data Will Be Easy To Analyze
  • Evaluate Online Survey Tools
DATA ANALYSIS
  • Examine Simple Formats For Summarizing Data
  • Compare Basic Data Analysis Techniques
  • Explore Spreadsheet Capabilities For Data Analysis
  • Interpret Data Analysis And Summaries
COMMUNICATION IS THE KEY
  • Set Expectations
  • Facilitate Participation To Improve The Quality And Quantity Of Responses
  • Maintain Open Communication
  • Present Results To Stakeholders
NEW TRAINING REQUIREMENTS
  • Identify Gaps Between Identified Needs And Current Training
  • Outline Content For New Training
  • Make A Build Or Buy Decision
CORPORATE TRAINING PLAN
  • Describe The Current Situation
  • Identify The New Training Requirements
  • Develop An Implementation Plan
  • Prepare A Budget For The Implementation
  • Create A Training Schedule
  • Summarize Your Findings In A Corporate Training Plan
  • Present Your Findings To Management

Trainers