Transform To A Star Professional

Quorse - Your Training Wholesaler

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Private Class from

2000/day

(2 Days)

BENEFITS

Upon completion of this program, participants will be able to:

  • Understand office environment and functions as well as how to manage them effectively
  • Understand work priorities better
  • Know proper communication techniques
  • Understand professional grooming and corporate grooming
  • Know protocol and social etiquette

AUDIENCE

Designed for executives, secretaries, personal assistants and clerical staff. It is also suitable for executives who need guidance to excel in their careers, grooming, social and business etiquette as well as enhancing their knowledge in communication skills and customer service.

METHODOLOGY

This program will maximize understanding and learning through a combination of learning through highly interactive lectures and PowerPoint presentations, participative discussions, practices and exercises and experiences sharing.

INTRODUCTION
  • Who Am I?
  • Learning Guidelines
  • What Is Professionalism? Why Is It Important In Your Work And In Your Life?
  • Getting Out Of Our Comfort Zone
  • Importance Of Change
  • How Our Body, Mind, Heart & Spirit Is Connected
PERSONAL GROOMING
  • Brand You
    • What Is Your First Impression?
  • Makeup At Work
  • Personal Care
  • Hair And Proper Tudung Wearing
  • Demo And Group Activity
THE POWER OF YOUR MIND
  • Instilling A Positive Mindset
  • Conditioning And Programming Positive Thoughts
  • The Law Of Attraction
    • How To Use It To Transform Internal And External Outcomes Positivity
BUSINESS AND SOCIAL ETIQUETTE
  • Body Language
  • Business Greetings - Local And International
  • Introductions
  • Basic Table Settings And Business Dining Etiquette
  • Business Card Exchange
CUSTOMER SERVICE
  • Who Are Your Customers?
  • Internal And External Customers
  • Raising The Level Of Service In The Organization
MANAGING YOURSELF AT EVENTS
  • Arranging Meetings Effectively
  • Etiquette At Formal, Business And Social Events
STRESS MANAGEMENT
  • Causes Of Stress
  • Instilling A Proper Time Management Plan
  • Managing And Coping With Stress
KEY TO EFFECTIVE COMMUNICATION TO SELF AND OTHERS
  • Identifying Your Personality Type
    • Self-Communicating With The Right Words
  • Identifying Others' Personality Types And Communication With Various Personalities
  • Understanding Fundamental Human Emotional Needs
    • To Lead And Motivate Others
    • To Deal With Customers
  • Emotional Self-Management
    • Clearing Negative Emotional Blockages Through Forgiveness
    • Programming Gratitude And Activating The Law Of Giving For Personal And Professional Effectiveness
INTEGRATION AND CLOSING
  • The Empowered You!


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