Up Your EQ! Emotional Intelligence In Action

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  • Private Class Price is Per Day not Per Pax
  • Send 1 or 20 pax for the same price
  • HDRF Claimable(SBL)

Private Class from

2400/day

(2 Days)

BENEFITS

Upon completion of this program, participants will be able to:

  • Understand the need to have people skills
  • Know what the biggest problem in communication is
  • Be aware of the barriers to effective communication
  • Learn how to listen actively
  • Understand why people misunderstand each other
  • Understand the “What, Why, Who, When, Where, How” concept in communication
  • Understand the various kinds of intelligence that Man is endowed with
  • Understand why a high level of EI helps a person to become a natural leader
  • Learn the various principles, ideas, and strategies to use to raise level of EI
  • Discover what personality-type they are and how it affects the way they make decisions

INTRODUCTION

A research by Harvard has shown that IQ predicts about only 20% of career success – the remaining 80% comes from EI. What guarantees career success and longevity is the ability to adapt to change AND the ability to build a team. An organization does not just need their people to be smart – it also needs them to be effective people as well as being effective with people

EI is a synergistic combination of two “intelligences” – intrapersonal intelligence and interpersonal intelligence. It is a different way of being smart; it understands how to work with yourself as well as others; it is the ability of personal management

AUDIENCE

This program is designed for the President/CEO, directors, senior managers, mid-level managers and executives, and supervisors – people who bear the full brunt of the current business environment which ceaselessly drown them in an unending onslaught of people issues creating situations and conditions

Level : Executive and above

METHODOLOGY

This program consists a great amount of participation – 30% expert input and 70% audience participation which includes individual exercises, group exercises / discussions, peer-teaching activities, case studies, role plays, role modeling, humor, kinesthetic exercises, super learning inducement / stress release exercises, subconscious-mind conditioning activities, music, and watching and discussing video clips. For maximum learning impact and retention, the trainer uses techniques from adult learning processes, which are Neuro-Linguistic Programming, Accelerated Learning, Competency-based training and development, Herrmann Brain Dominance Principle, and The Socratic Approach.

IT'S SO EASY EARNING OTHER PEOPLE'S S.T.A.R.
  • Understanding EI (Emotional Intelligence)
  • What Is "Intelligence"?
  • Dr. Daniel Goleman On Video
"I'VE GOT TO LIKE MYSELF FIRST”
  • Why Society In General Is A Fertile Breeding Ground For Low Self-Image?
  • Self Talk – A Double Edged Sword
  • Why Nobody Escapes Self-Talking?
  • How Self-Talk Can Lead To Failure Or Success Of A Personal Stress Reduction Program
"PUT YOUR ROOM IN ORDER FIRST!"
  • The Intrapersonal Intelligence Aspect Of EI
  • “Help, I Don’t Like Myself!”
  • EI Starts With Mental Housecleaning
  • Causes And Symptoms A Low Self-Image
HOW TO WAKE UP YOUR GOD-GIVEN PERSONAL POWER
  • How To Stop "Kicking The Cat" When Something Happens
  • Manage Self By Being Proactive, Not Reactive
  • What Is "Fear" And How To Manage It
"LIVING TRUE TO YOURSELF"
  • Doing What You Say You Will Do
  • Be True In Your Communication With Others
  • Stop Pretending
  • Be Proactive When Something Happens
  • Unload Psychological Baggage
  • Be Here, Be Now And Be Present For Others
OKAY, SO HOW DO I EARN OTHER PEOPLE'S S.T.A.R.?
  • Have Empathy
  • How To Have Empathy : Look At Life Through Other People’s Stained Glass Window
  • Group Exercise : Think Of Two People Whom You Respect Most
  • Participants Discuss The Personal And Company Benefits Of Earning Other People’s S.T.A.R.
THE ONE THING THAT CAUSES CONFLICTS AND STRIFE
  • Listening Skills
  • An Exercise In Not Listening
  • Why Listening Is The Backbone Of The EI
"HEY, DON’T GET ANGRY – THAT’S NOT WHAT I SAID!!"
  • Why People Get Angry
  • What You Should Do So As Not To Misunderstand Others
  • How Not To Get Angry Easily
UNDERSTANDING HOW PEOPLE THINK AND MAKE DECISIONS
  • How You Think And Make Decisions
  • How Other People Think And Make Decisions
  • Ned Herrmann And His Herrmann Brain Dominance Theory
HOW TO LOOK THROUGH OTHER PEOPLE’S STAINED GLASS WINDOW
  • The Eight Strategies For Looking Through Other People's Stained Glass
  • Get Rid Of Your Own Stained (Your Prejudices)
  • Realize That People Are Important
  • Contain Your Anger, Because He Who Angers You Conquers You
  • Realize That People Have The Right To Make Mistakes
  • Don’t CCC -- Condemn, Criticize, Comment Negatively
  • Realize That It’s Easy To Misunderstand, Difficult To Understand. So Seek First To Understand
  • Do Unto Others, As You Would Have Them Do Unto You
  • Realize That You Can Communicate Without Opening Your Mouth
BUILDING TRUST
  • Creating A Trust Bank
THE GRAND FINALE
  • I Like You Because …
  • Action Plan
  • How To Ensure That You Consistently Practice And Apply These Principles

Trainers